Refund policy
Return & Exchange Policy
Exchanges
Customer satisfaction is important to us. We accept exchanges under the following conditions:
Exchange Period
- Exchanges are accepted within 3 days of receiving the order.
Exchange Conditions
Items must:
- Be unused and unworn
- Have all original tags attached
- Be in original condition
Exchange Options
Customers may exchange:
- Sizes
- Designs/styles
Sale Items
Discounted and sale items are also eligible for exchange.
Exchange Shipping Fees
Customers are responsible for the delivery fees related to exchanges.
Wrong or Defective Items
If you receive the wrong item or a defective product, Siesta will exchange it immediately after reviewing the issue.
Proof Requirement
Customers must provide clear photo proof through WhatsApp or Instagram before the exchange process begins.
Refunds
We do not offer refunds under any circumstances.
Contact for Exchanges
WhatsApp: +961 81 856 177
Instagram: @TheSiestaWay